Frequently asked questions (FAQ)
General
❤︎ What kind of products do you sell?
In this shop you’ll find stickers, art prints, greeting cards, notepads, keychains, and various other items featuring my original artwork. I mostly draw kawaii, chibi cats and occasionally other animals, as well as anime/manga-styled hoomans.
❤︎ Are your designs original?
Yes, all designs are drawn by me!
❤︎ Are your products handmade?
My stickers and art prints are handmade! Any exceptions are noted in the product descriptions.
Please be aware that while I do my best and check every sticker and print carefully, "handmade" also means that there might be some minor imperfections sometimes.
❤︎ Are your products eco-friendly?
I try to work as sustainably as possible and use mostly paper/cardboard packaging. Any plastic I use is re-used from my manufacturers, with the only exception of my enamel pin packaging.
❤︎ Do you offer commissions?
Yes, but currently only for my “Hoyo Kitties”. Please check out the dedicated page on my website to learn more.
❤︎ What’s the Monthly Kitty Club?
The Monthly Kitty Club is a subscription where members receive a new cat-themed sticker or art print each month by mail. There are two categories to choose from: Neko Nyaas (cats inspired by anime characters) and Mighty Mewos (cats inspired by superheroes).
Each month features a new character per category. Payments are monthly, and you can cancel your subscription at any time.
Clubcats also get access to a secret shop with exclusive items and previous club rewards!
❤︎ Will sold-out items come back?
This depends on the item and its popularity. If you're missing a specific product, feel free to message me about it and I will let you know!
❤︎ Are your art prints signed?
Not by default but if you want your art print(s) signed, just leave a note at checkout and I will gladly sign them for you.
❤︎ Do you offer gift cards?
Yes, you can purchase them here.
❤︎ Should I order on Etsy or here?
Whichever platform you feel more comfortable with is perfectly fine! :)
Care & Product Notes
❤︎ Are the stickers waterproof?
The stickers are laminated which makes them very durable and waterproof. I still recommend not soaking them in water or leaving them wet for too long. If you are using the stickers on your water bottle please hand-wash gently and pat dry after. Not dishwasher safe.
❤︎ Is my acrylic item scratched?
This is just the protective film on some of the acrylic products (like the memo stand or earrings for example). Please peel before use! If the item has this protective film it will be stated in the listing description.
(Keychains have no protective film as the epoxy makes them more durable.)
❤︎ Are the products safe?
Yes, when used as intended, the products are generally safe.
Please note the following safety information for specific items:
- Keychains, pencil cases, and earrings: Not suitable for children under 3 years. Choking hazard due to small parts.
- Pins, buttons, and memo stands: Not suitable for children under 3 years. Risk of injury from the pins.
GPSR Information:
All products are handmade or manufactured by:
Tanja Schott
c/o COCENTER
Koppoldstr. 1
86551 Aichach (Germany)
E-Mail: mail@geekyfeels.com
Returns & Refunds
❤︎ Do you accept returns or exchanges?
I accept returns. However, if the item isn’t damaged or flawed, the buyer is responsible for the return shipping costs.
❤︎ What if my item arrives damaged or doesn’t arrive at all?
If your item arrives damaged or your tracked package doesn’t arrive, please contact me with your order number and photos (if applicable).
Please note: I am not responsible for untracked orders that get lost in the mail.
Contact & Social
❤︎ How can I contact you?
You can reach me via email at mail@geekyfeels.com or by sending me a DM on Instagram.
❤︎ Where can I follow you on social media?
I am only active on Instagram: @geekyfeels
❤︎ Do you have a newsletter?
Yes! You can subscribe to my newsletter here and get 20% off orders over 10 EUR! You will receive 1-2 e-mails per month max, with news on shop updates, giveaways, convention dates, occasional coupon codes and more!