Withdrawal Policy
A. Cancellation Policy
Introduction
Consumers have a right of withdrawal under the following conditions. A consumer is any natural person who enters into a legal transaction for purposes that are predominantly not related to their commercial or self-employed professional activity.
Right of Withdrawal
You have the right to withdraw from this contract within fourteen (14) days without providing any reason.
The withdrawal period is fourteen days from the day you or a third party named by you, who is not the carrier, have taken possession of the last item.
In the case of a contract for the regular delivery of goods over a defined period, the withdrawal period is fourteen days from the day you or a third party named by you, who is not the carrier, have taken possession of the first item.
To exercise your right of withdrawal, you must inform us (Tanja Schott, geekyfeels, c/o COCENTER, Koppoldstr. 1, 86551 Aichach, Germany, Tel.: +49 159 04736485, Email: mail@geekyfeels.com) of your decision to withdraw from this contract by means of a clear statement (e.g., a letter sent by mail or email). You may use the attached sample withdrawal form, but it is not required.
To meet the withdrawal deadline, it is sufficient for you to send your notification of exercising the right of withdrawal before the withdrawal period has expired.
Effects of Withdrawal
If you withdraw from this contract, we shall reimburse all payments received from you, including delivery charges (with the exception of any additional costs arising from your choice of a delivery method other than the least expensive standard delivery offered by us), without undue delay and at the latest within fourteen days from the day on which we received your notification of withdrawal from this contract. For this reimbursement, we will use the same payment method that you used in the original transaction unless otherwise expressly agreed with you; in no event will you be charged any fees for this reimbursement.
We may withhold reimbursement until we have received the returned goods or until you have provided proof that you have returned the goods, whichever is earlier.
You must return or hand over the goods to us without undue delay and in any event no later than fourteen days from the day on which you inform us of your withdrawal from this contract.
Returns must be addressed exclusively to the following address:
Tanja Schott, Fritz-Meyer-Weg 13A, 81925 Munich, Germany
The deadline is met if you dispatch the goods before the fourteen-day period has expired.
You bear the direct costs of returning the goods.
You are only liable for any diminished value of the goods resulting from handling other than what is necessary to establish the nature, characteristics, and functioning of the goods.
General Notes
Please avoid damaging or contaminating the goods. If possible, return the goods in their original packaging with all accessories and packaging components. Use protective outer packaging if necessary. If you no longer have the original packaging, please ensure appropriate packaging to provide adequate protection against transport damage.
Please do not return the goods freight collect.
Please note that the above points 1–2 are not prerequisites for the effective exercise of the right of withdrawal.
B. Sample Withdrawal Form
If you wish to withdraw from the contract, please complete this form and return it to us.
(Please note: this is not the return address for goods, only for the withdrawal notice. Sending it via email is sufficient. You can find the return address above in the cancellation policy.)
To
Tanja Schott
geekyfeels
c/o COCENTER, Koppoldstr. 1
86551 Aichach
Germany
Email: mail@geekyfeels.com
I hereby withdraw from the contract I entered into regarding the purchase of the following goods:
____________________________________________________________________________________________________
____________________________________________________________________________________________________
Ordered on __________________/ received on __________________
________________________________________________________
Name of customer
________________________________________________________
Address of customer
________________________________________________________
Signature of consumer (only if submitted on paper)
_________________________
Date
This English translation is provided for informational purposes only. The legally binding version is the original German text.