General Terms and Conditions with Customer Information
Table of Contents
Scope of Application
Conclusion of Contract
Right of Withdrawal
Prices and Payment Conditions
Delivery and Shipping Conditions
Duration and Termination of Subscription Contracts
Retention of Title
Liability for Defects (Warranty)
Liability
Redemption of Gift Vouchers
Applicable Law
Alternative Dispute Resolution
1) Scope of Application
1.1 These General Terms and Conditions (hereinafter "GTC") of Tanja Schott, operating under the trade name "geekyfeels" (hereinafter "we/us"), apply to all contracts for the delivery of goods that you as a consumer or entrepreneur (hereinafter "you") conclude with us through our online shop. Your own terms are hereby rejected, unless otherwise agreed.
1.2 These GTC apply accordingly to contracts for the delivery of vouchers, unless expressly otherwise stipulated.
1.3 You are considered a consumer if the purpose of your legal transaction is predominantly outside your commercial or self-employed professional activity.
1.4 You are considered an entrepreneur if you act in the exercise of your commercial or self-employed professional activity when concluding the legal transaction.
1.5 The subject of the contract may be either a one-time delivery of goods or a recurring delivery (subscription contract) depending on the product description. In a subscription contract, we commit to delivering the goods for the duration of the agreed period in the specified intervals.
2) Conclusion of Contract
2.1 The product descriptions in our online shop are not binding offers but serve as a basis for a binding offer by you.
2.2 You submit your offer via the online order form. After placing goods in the virtual shopping cart and completing the electronic ordering process, clicking the final order button constitutes a legally binding contract offer.
2.3 We may accept your offer within five days by:
- Sending you a written or electronic (email or fax) order confirmation
- Delivering the goods to you
- Requesting payment after you submit your order
The contract is formed at the time the first of these alternatives occurs. The acceptance period begins the day after your offer is submitted and ends on the fifth day thereafter. If we do not accept your offer within this period, the offer is deemed rejected.
2.4 If you choose a PayPal payment method, payment will be processed by PayPal (Europe) S.à r.l. et Cie, S.C.A., Luxembourg. The relevant PayPal terms apply and can be found at https://www.paypal.com. By clicking the final order button, you agree to the contract if paying via a PayPal option.
2.5 After submitting your offer, we save the contract text and send it to you by email, fax, or post. We do not provide further access to the contract text.
2.6 Before placing your order, you can identify input errors by carefully reviewing the on-screen information. Browser magnification tools can assist. You can correct entries using standard keyboard and mouse functions until you click the final order button.
2.7 Contract language options are displayed in the online shop.
2.8 Order processing and communication usually take place via email. You must ensure that your email address is correct and that your inbox (especially spam filters) can receive our messages.
3) Right of Withdrawal
3.1 Consumers generally have a statutory right of withdrawal.
3.2 Detailed information is available in our Cancellation Policy.
4) Prices and Payment Conditions
4.1 Unless otherwise stated in the product description, prices are total prices. VAT is not shown due to our small business status under German tax law. Shipping costs, if any, are shown separately.
4.2 For deliveries outside the EU, additional costs may apply (e.g., transfer fees, currency conversion charges, customs duties, or import taxes) and must be borne by you. This also applies if payment originates from a non-EU country.
4.3 Accepted payment methods are listed in our online shop.
5) Delivery and Shipping Conditions
5.1 If we offer shipping, delivery will be made to the address you provided unless otherwise agreed. The delivery address specified in the order process is binding.
5.2 If delivery fails due to your fault, you must cover reasonable costs incurred. This does not apply if you validly exercise your right of withdrawal. For return costs, refer to our Cancellation Policy.
5.3 For entrepreneurs, the risk of accidental loss or deterioration transfers upon delivery to the shipping company. For consumers, the risk transfers upon receipt unless the shipping service was selected by you independently and we did not name it.
5.4 We reserve the right to withdraw from the contract if our supplier fails to deliver properly. This applies only if we have entered into a congruent covering transaction and are not responsible for the non-delivery. You will be informed immediately and reimbursed accordingly.
5.5 Self-pickup is not possible for logistical reasons.
5.6 Vouchers will be provided:
- via download
- via email
6) Duration and Termination of Subscription Contracts
6.1 Subscription contracts are concluded for an indefinite period and can be canceled by you at any time without notice.
6.2 The right to extraordinary termination for cause remains unaffected.
6.3 Termination may be made in writing, electronically (e.g., email), or via the cancellation button on our website.
7) Retention of Title
If we provide goods in advance, we retain ownership until full payment of the purchase price.
8) Liability for Defects (Warranty)
Unless otherwise stated below, statutory warranty rules apply.
8.1 If you are an entrepreneur:
- We choose the type of supplementary performance
- Warranty for new goods is one year from delivery
- No warranty for used goods
- Warranty periods do not reset upon replacement delivery
8.2 The above limitations do not apply to:
- Your damage or expense claims
- Fraudulent concealment of defects
- Goods used in construction causing defectiveness
- Any obligation we may have to provide updates for digital elements
8.3 Legal recourse rights for entrepreneurs remain unaffected.
8.4 If you are a merchant, you must inspect and notify defects under § 377 HGB. Failure to do so means the goods are considered accepted.
8.5 If you are a consumer, we kindly request you report obvious shipping damage to the carrier and inform us. Not doing so has no effect on your legal claims.
9) Liability
We are liable to you under contract, tort, and statutory claims for damages or reimbursement as follows:
9.1 We are fully liable:
- In cases of intent or gross negligence
- For injury to life, body, or health due to negligence or intent
- For guarantees, if applicable
- For mandatory liability such as under product liability law
9.2 In the event of slight negligence breaching essential contractual duties, our liability is limited to typical, foreseeable damage. Essential duties are those enabling proper contract performance.
9.3 All other liability is excluded.
9.4 These liability rules also apply to our agents and legal representatives.
10) Redemption of Gift Vouchers
10.1 Gift vouchers purchased via our online shop can be redeemed there unless stated otherwise.
10.2 Gift vouchers and balances can be used until the end of the third year after purchase. Balances are credited until expiration.
10.3 Vouchers must be redeemed before checkout. Retroactive application is not possible.
10.4 Only one gift voucher can be used per order.
10.5 Gift vouchers cannot be used to buy additional gift vouchers.
10.6 If the order exceeds the voucher value, you may pay the difference using other payment methods.
10.7 Gift voucher balances are not paid out in cash and do not accrue interest.
10.8 Gift vouchers are transferable. We may pay the holder who redeems the voucher unless we know or are grossly negligent in not knowing they are unauthorized.
11) Applicable Law
All legal relations are governed by the laws of the Federal Republic of Germany, excluding international sales laws. If you are a consumer, this choice only applies if it does not deprive you of mandatory protections from your country of residence.
12) Alternative Dispute Resolution
We are neither obligated nor willing to participate in dispute resolution before a consumer arbitration board.
Terms and Conditions
This English translation is provided for informational purposes only. The legally binding version is the original German text.